The guide led the group of travelers reported her missing to the police of Montecatini, a city where the group was staying in a hotel. According to the first investigation by the Italian police, at the beginning, the guide and travelers have not done too much attention to the fact that Diane Howell had moved away from the group, because she already done it in the past. But then, with the passing of the hours, everyboby in the group started to consider her as missing. The woman needs life-saving medicines which always brings with her.
The police have released a description: about 1.60 cm high, slender, smooth and dark long hair, brown eyes, olive skin. She also has two tattoos and a heavenly applied to a leg prosthesis. When she disappeared was wearing a white straw hat and beige, a brown top with prints of flowers and had a bag in dark cloth.